---
title: "Help"
description: "Answers about renting with klarx, the klarxMANAGER, and working together as a supplier."
url: "/en/help"
lang: en
---

# Help

Answers about renting with klarx, the klarxMANAGER, and working together as a supplier.

## [For Customers](/en/help/for-customers/)

Here you will find all important information about the rental process and our tool, the klarxMANAGER.

### [Rent with klarx](/en/help/for-customers/rent-with-klarx/)

- [How renting with klarx works](/en/help/for-customers/rent-with-klarx/how-renting-with-klarx-works/): From request to binding booking: Here's how renting with klarx works.
- [Delivery, Pickup and Return](/en/help/for-customers/rent-with-klarx/delivery-pickup-and-return/): How your rental equipment gets to the construction site, what applies at handover, and how to return it.
- [Extend or end rental](/en/help/for-customers/rent-with-klarx/extend-or-end-rental/): Shortly before the rental ends, extend your machines or release them via SMS link or in klarxMANAGER.
- [Prices, Billing, and Payment](/en/help/for-customers/rent-with-klarx/prices-billing-and-payment/): How rental prices are calculated, what additional costs apply, and how you can pay.
- [Insurance, Damage and Theft](/en/help/for-customers/rent-with-klarx/insurance-damage-and-theft/): How to limit your liability and what to do in case of damage, malfunction or theft.

### [klarxMANAGER](/en/help/for-customers/klarxmanager/)

- [Account, Company and Users](/en/help/for-customers/klarxmanager/account-company-and-users/): In klarxMANAGER, your team works together on projects and rentals. Four user roles determine who can do what.
- [Rent machines in klarxMANAGER](/en/help/for-customers/klarxmanager/rent-machinery-in-klarxmanager/): In four steps to a rental request: address, machines, delivery, overview. Book guaranteed available machines instantly.
- [Manage Active Rentals](/en/help/for-customers/klarxmanager/manage-active-rentals/): Keep track of active rentals, extend or release machines, report damage, and access documents.
- [Manage Your Own Equipment](/en/help/for-customers/klarxmanager/manage-your-own-equipment/): Register your own equipment in klarxMANAGER, plan its availability, and deploy it on projects or rent it out through klarx.

### [AI Assistants & Integrations](/en/help/for-customers/ai-assistants-integrations/)

- [What an AI Assistant Can Do with klarx](/en/help/for-customers/ai-assistants-integrations/what-an-ai-assistant-can-do-with-klarx/): With the klarx MCP Server, request machinery and manage your rentals directly from Claude, ChatGPT, Microsoft Copilot, or your own agents.
- [Connect AI Assistants](/en/help/for-customers/ai-assistants-integrations/connect-ai-assistants/): Activation, connection URL, and login: How to connect your AI assistant to klarx.
- [Rights and Data Security](/en/help/for-customers/ai-assistants-integrations/rights-and-data-security/): Your agent has the permissions their klarx login provides. This is how we protect the data they access.

## [For Suppliers](/en/help/for-suppliers/)

Here you'll find all the information that's important to you if you're a supplier.

### [General](/en/help/for-suppliers/general/)

- [Express Payment via klarxConnect](/en/help/for-suppliers/general/express-payment-via-klarxconnect/): We are continuing to digitalize equipment rental and can provide you with additional liquidity during these economically challenging times. That's why we pay you all invoices that you upload in klarxCONNECT within 24 hours.

### [Invoices](/en/help/for-suppliers/invoices/)

- [Quality Requirements for Invoicing](/en/help/for-suppliers/invoices/quality-requirements-for-invoicing/): If quality requirements are not met, we reserve the right to return the invoice unprocessed by electronic means.
- [Damage Invoices](/en/help/for-suppliers/invoices/damage-invoices/)
- [General Information on Invoicing](/en/help/for-suppliers/invoices/general-information-on-invoicing/)