---
title: "Prices, Billing, and Payment"
description: "How rental prices are calculated, what additional costs apply, and how you can pay."
url: "/en/help/for-customers/rent-with-klarx/prices-billing-and-payment"
lang: en
---

# Prices, Billing, and Payment

## Calculating Rental Prices

Rental price calculation is based on a daily working time of up to eight hours. Billing is based on a five-day week from Monday to Friday. Weekend work, additional working hours, and special deployment conditions should be reported to us in writing. These will be charged separately.

The rental price depends on your chosen rental period: For longer rental durations, discount tiers apply, and the daily rental price decreases.

## Additional Costs

The rental price covers the equipment only. Additional costs such as transport, loading and unloading, fuel, cleaning, or equipment instruction are charged separately. All prices are exclusive of statutory VAT. Your quote and booking confirmation itemize all costs.

If the equipment is returned with a full tank, cleaned, and undamaged, no additional costs will be incurred. For equipment with tools that naturally wear during use, we charge wear and tear based on consumption.

## Payment

You can pay by credit card, PayPal, or instant bank transfer. Companies registered in the Commercial Register with proven good creditworthiness, public authorities, and public sector organizations also have the option to pay on invoice.

## Security Deposit

For our high-quality equipment, we request a security deposit. The amount is shown in your quote email and depends on factors such as rental duration and machine value. The refund will be processed immediately upon receipt of the machine. We do not charge a security deposit for companies registered in the German Commercial Register with proven good creditworthiness, public authorities, or public sector organizations.

## Invoice

You will receive your invoice after the rental period ends. If your rental runs over a longer period, you will receive a monthly invoice. In klarxMANAGER, you can find all invoices under [Manage Active Rentals](/en/help/for-customers/klarxmanager/manage-active-rentals).

Please provide us with your order or purchase number when booking. We will store it with your rental and include it on all invoices. A subsequently provided number will apply from the next invoice onwards.

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## What is the minimum rental period?

One day.

## How long is a rental day?

A rental day corresponds to one shift operation, which is eight hours. If you plan multi-shift operation, please contact us beforehand.

## Do I have to pay for weekends?

Weekend days when the machine is not in use are free of rental charges. The liability limitation fee is charged on a calendar day basis.

## How high is the security deposit?

The amount is stated in your quote email.

## I have a question about my invoice or cannot pay it as stated. Who should I contact?

You will find the contact address for invoice inquiries on the invoice itself. Please contact them before the payment deadline. This applies, for example, if your order number is missing, the billing address is incorrect, the rental duration or line items do not match your booking, or you cannot understand a line item. Please provide us with the invoice number and your inquiry. We will clarify this with you and respond as quickly as possible.