What to do if rented cranes are defective?
Unfortunately, it is not always possible to avoid disturbances in a rented crane during operation on the construction site. Errors in crane control, torn crane cables, or failure of the travel and hoisting brake are defects that must be reported immediately. If safety is also at risk, defective cranes should be taken out of service until the defect is remedied. First and foremost, therefore: interrupt the construction project and report the damage immediately.
What disturbances can occur on a crane?
Cranes are complex machines that require a lot of expertise. Accordingly, disturbances of all kinds can occur. The most common include:
Serious damage, immediate shutdown required:
- Failure of travel and hoisting brakes: In this case, operation must be stopped immediately. Contact us right away and we will send a technician to your construction site to handle the damage.
- Breakage of a running wheel: If the running wheel breaks, take the crane out of service immediately. Contact us and we will send someone to repair the damage.
- Cracks in load-bearing crane parts: Here too - take the crane out of service, contact klarx
- Formation of rope knots: In this case, the rope must be replaced immediately. Contact klarx and we will send a technician to your construction site.
Minor damage, problem can possibly be solved via telephone
- Crane control disturbances: A disturbance in crane control can have many causes; this problem may be solved immediately by telephone. Call your klarx expert and we will try together to find the cause of the disturbance. If this is not the case, you will receive help on site.
- Overflow of a crane rope over a drum flange: This damage can sometimes be remedied simply by telephone. Contact your klarx expert in this case as well.
- Breaks and/or cracks in load attachment devices: If the crane operator is trained to eliminate disturbances, he can repair this damage on site himself.
Defect in crane reported – what now?
Once you have reported the crane defect and taken photos of the damage, you should secure the danger zones depending on the severity of the defect. Switch off the main switch, isolation switch, or similar, and wait for further instructions. You are only permitted to carry out maintenance work yourself if you are technically qualified to do so. Otherwise, the rule is: leave the construction site properly.
Crane rope torn – how to get quick replacement
Due to operating errors, in the most extreme case a crane rope can tear. In this case, you must immediately contact your personal crane expert at klarx. Tell us exactly what type of defect it is and take photos of the damage. We will find a solution to the problem and will quickly ensure that you receive a new crane rope and your construction project can continue.
What rights do I have as a tenant if my crane is defective?
When you rent a crane through klarx, you agree to our terms and conditions. If your crane is delivered defective or exhibits a disturbance during commissioning, the costs incurred will be covered by your liability insurance. It is important that you do not have to worry about replacement; klarx handles the processing for you. This way, you can continue to focus 100 percent on your project.
Please remember: The crane operator or the construction site bears the responsibility for disturbances.
Prevent defects: Perform regular maintenance on the crane
Defects can be caused by third parties or by your own negligence. To avoid the latter, it is important that you perform regular maintenance and check-ups on the crane. For an overview of things to keep in mind, especially with tower cranes, our Information sheet for tower cranes will help you, which you can download here .
