#blog · September 26, 2024
Digital Rental Experience and Telematics
Efficiency and transparency from start to finish: The klarx logistics center opens up new possibilities for customers and rental partners in digital construction equipment rental. Learn how these features simplify rentals for customers and what the future holds.
On-site at job sites – where the digital rental experience begins
The digital experience starts even before the actual machine request. Thanks to klarx's field service presence on job sites in the Munich area, customers become aware of smart rentals with klarx right from the start. Customers can plan their next machine rental on-site with a klarx field service representative and be confident they'll get exactly the machine they need. Our field service team is available to customers at any time for advice and support, creating a completely new and pleasant digital construction equipment rental experience.
Construction machines can be picked up from the logistics center or delivered to the job site. For transparent and seamless processes, not only smartphone notifications about delivery status keep you informed, but also live machine tracking. Status messages let renters know when their machine will arrive at the desired location. On larger job sites, tracking helps you see the exact location of the machine and usage times, so you can plan even more efficiently.
Digital handover protocols streamline the rental process
When picking up or delivering machines, handover is completely paperless: A digital handover protocol not only speeds up the overall process but also saves customers valuable time. Data fields can be pre-filled easily and photos of the machine condition and any damage can be uploaded directly. This means contactless handover, and the protocol is filed online in the klarxMANAGER. Paperwork eliminated!
Machine training happens on-site or digitally
Training videos for individual machines are available via QR code and are in every machine cabin. This is a convenient solution not just in times of Corona, but also makes it simple for machine operators – essential information is accessible at any time in multiple languages.
On the job site – theft protection and fuel consumption analysis
Processes are digitized and automated on the job site too. Data on machine startup and shutdown, utilization calculations, and fuel consumption information can be viewed and analyzed in the klarxMANAGER. Customers benefit most from this transparency: excess fuel consumption or unnecessary idle times can be identified and prevented.
Theft protection is provided by so-called GEO-fencing: If the rented machine moves beyond a defined radius, an alert system is activated to detect potential theft. If this occurs, klarx immediately notifies the police and continues tracking the location.
Returning the machine to klarx's logistics center
Machine returns are also simple and transparent: With a digital return protocol via app, the machine can be returned quickly. This process saves time and enables rapid billing of the rental, since any cleaning costs and diesel consumption are transferred directly to the final invoice without media breaks. Plus, the customer receives just one invoice from klarx. All documents can be found in the klarxMANAGER with just a few clicks and are available anytime.
Digital solutions and telematics at the logistics center – another step toward the future
Using intelligent telematics solutions, customers get construction machines and equipment faster, saving valuable time. The overall result: construction projects can start sooner and finish successfully in less time – without having to wait for the right machines.
Rental partners benefit too: Data on machine downtime, fuel consumption, and maintenance alerts are transmitted seamlessly, so maintenance costs can be reduced and machine utilization increased. Digital connectivity improves communication between klarx and customers and is an important step toward digitizing the job site.
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This page was automatically translated from German.