#Data Security in klarxMANAGER

Your data is the foundation of your work. That's why the security and availability of your information in klarxMANAGER is our top priority. Here's how we protect your data—explained simply and transparently.

📍 Where is my data stored? (Server location)

Even though we operate internationally, your data remains physically in Germany.

  • Location: Frankfurt am Main.
  • Legal security: Since our data center is located in Germany, your data is subject to strict European and German data protection standards (GDPR).

Note on infrastructure: We use Digital Ocean as our hosting partner. They are a renowned, multinational provider headquartered in the USA. However, we have configured our infrastructure contractually and technically to ensure that data storage occurs exclusively in the high-security data center in Frankfurt.

🛡️ What happens if there's an outage? (Backups)

We're prepared for emergencies so your work never stops. Our backup strategy rests on two pillars:

  1. Live Backups (7 days): We perform continuous backups. This means we can restore the system state for any point in time over the last 7 days ("Point-in-Time Recovery"). If an error occurs, we can simply turn back the clock.
  2. Daily Off-Site Backup: Additionally, a complete backup is transferred to an external location every day. Even if something physical happened at the Frankfurt data center (e.g., fire or power outage), your data is safely stored at a second location.

🔐 How is data transmitted? (Encryption)

The path your data takes from your computer or tablet to klarxMANAGER is strictly protected. We use TLS encryption (Transport Layer Security) for this.

  • This is the same security standard you know from online banking.
  • Third parties cannot read or manipulate your data in transit over the internet.

✅ Summary for your IT department

If your internal IT department needs technical details, here are the facts at a glance:

Area Detail
Hosting Provider Digital Ocean
Server Location Frankfurt am Main, Germany
Encryption TLS (Transport Layer Security)
Backup Cycle Real-time (7 days retention) + Daily Off-site

This page was automatically translated from German.