General Information on Invoicing
- Invoices for rental charges are sent exclusively to billing@klarx.com
- Reminders, complaints and other clarification requests should be sent to kreditoren@klarx.com
- Only one rental order can and may be billed on an invoice (no combined invoices)
- A completed and signed return protocol must be available for each order as proof of service
- Documentation for services beyond the order (e.g. extended rental etc.) is mandatory for settlement
- Services must be invoiced no later than 14 days after the service period
- Invoice complaints will be forwarded electronically to the appropriate branch.
- If we receive a credit note from you, we will offset it against your outstanding invoices at the next payment run. The remaining amount will be transferred. You will find the offset invoice and credit note numbers in the payment reference.
More articles in Invoices
Quality Requirements for Invoicing
Open article →- Invoice and service recipient: klarx GmbH, Koppstraße 16, 81379 Munich
- klarx order number must be present. This will be communicated with each order
- Specification of the construction project with complete address
- Complete billing period (DD.MM.YYYY)
- Billed quantity with unit of measurement (e.g., days, pieces, flat rate)
- Price per unit and total price of the billing item
- Currency
- Tax included
- Payment terms and IBAN and BIC
Damage Invoices
Open article →- Damage and rental invoices must always be billed separately
- Damage documents (handover protocols, cost estimates, damage photos, etc.) exclusively to schaden@klarx.com
- Damage invoices exclusively to billing@klarx.com
- Repair services must be invoiced within 14 days after the machine is returned.