#FAQ
klarx is a user-focused online platform for renting construction equipment. We partner with over 4,900 rental parks across Germany, giving us access to more than 530,000 construction machines, equipment, and vehicles, which we offer you at the best price (including logistics costs). Whether you need a chainsaw or a 90-ton excavator - klarx organizes the construction equipment you want right in your area.
As a customer with klarx, you only pay for the rental and associated rental costs. Our customer service is generally free of charge.
No, you can rent from us without registering. If you plan to rent frequently, you can register to save time and benefit from a convenient overview of your rentals.
With a portfolio of 500,000 construction machines, equipment, and vehicles, we offer products for every application. Rental items are organized into categories including lifting equipment, earthmoving, power and air, vehicles, and tools.
On the homepage you'll find a search field where you can enter the product you're looking for. Alternatively, you can use the menu bar at the top of the homepage or browse popular and related product categories below.
If you can't find a specific product using our search function, you can navigate through the product category menu to find the equipment you want. For example: Earthmoving -> Excavators -> Mini Excavators.
No, currently we only rent to businesses and commercial customers.
You can submit a non-binding inquiry for any construction machine or equipment from klarx. This applies to all items displayed on our site. We typically process your inquiry immediately and send you a non-binding quote right away. If you're unsure about a piece of equipment, just ask us – we're happy to help.
For any questions, feel free to contact klarx's rental experts at any time.
Typically, you rent your equipment directly through klarx. In exceptional cases, you become a customer of one of our rental partners. Regardless, our rental experts are always happy to help with any questions or suggestions.
You have the option to pick up your rental equipment yourself or have it delivered. If you pick it up yourself, we'll email you the pickup location.
A rental inquiry is initially non-binding. Once you accept the quote and complete the booking, you enter into a binding rental agreement with klarx or the respective rental station.
The terms and conditions of klarx GmbH apply.
After selecting the product, you can submit a non-binding inquiry and receive a cost estimate by email shortly. Registration saves you time with regular inquiries but is optional.
You can submit a reservation request with or without registration through our website. Simply click the green button in your quote email and complete the booking.
It's recommended to book your rental equipment with sufficient notice. This way you can be sure that your desired product will be available at the desired time. For very short-notice inquiries, equipment from more distant rental locations may need to be used, which can unnecessarily increase logistics costs.
We process your inquiry immediately and you'll receive the best offer by email shortly. Usually this takes only a few moments. With very complex or very short-notice inquiries, it may take a bit longer. In these cases, the klarx customer service team will contact you promptly.
We process your inquiry immediately and you'll receive the best offer by email shortly. Usually this takes only a few moments. With very complex or very short-notice inquiries, it may take a bit longer. In these cases, the klarx customer service team will contact you promptly.
The applicable costs are itemized on the product page. You can see exactly which transport costs apply. Costs depend heavily on distance and equipment size. Some tools can be shipped by post or parcel service, while other rental equipment requires low-bed transport or even special transport. That's why an exact delivery address is essential for accurate cost calculation. Especially for small equipment and short rental periods, picking up the equipment yourself is a good option – feel free to ask about a suitable transport trailer.
Renting equipment from klarx should be as simple as ordering shoes online. As an online platform, we need your email address to send you a customized quote. To calculate logistics costs accurately, providing an exact delivery address is essential. This ensures you get the best offer – without hidden costs. Your data is treated confidentially, of course.
Through our partnership with over 5,000 rental stations, we have a broad product portfolio of over 530,000 construction machines, equipment, and tools that you can rent anytime at the best price throughout Germany. Here you'll find an overview of all available machines.
Each product has a product description available below the image. You also have the option to specify your preferred product details on the left side of the product page. For questions about the right equipment, our rental experts are always happy to help.
With pickup, you'll receive an on-site briefing from our technical staff. If the machine is delivered, this is not included. For professional operator training, please contact our klarx rental experts in advance.
We process your inquiry immediately and you'll receive the best offer by email shortly. Usually this takes only a few moments. With very complex or very short-notice inquiries, it may take a bit longer. In these cases, the klarx customer service team will contact you promptly.
We process your inquiry immediately and you'll receive the best offer by email shortly. Usually this takes only a few moments. With very complex or very short-notice inquiries, it may take a bit longer. In these cases, the klarx customer service team will contact you promptly.
The applicable costs are itemized on the product page. You can see exactly which transport costs apply. Costs depend heavily on distance and equipment size. Some tools can be shipped by post or parcel service, while other rental equipment requires low-bed transport or even special transport. That's why an exact delivery address is essential for accurate cost calculation. Especially for small equipment and short rental periods, picking up the equipment yourself is a good option – feel free to ask about a suitable transport trailer.
Renting equipment from klarx should be as simple as ordering shoes online. As an online platform, we need your email address to send you a customized quote. To calculate logistics costs accurately, providing an exact delivery address is essential. This ensures you get the best offer – without hidden costs. Your data is treated confidentially, of course.
Yes, the rental price is based on your chosen rental period. With longer rental durations, different discount tiers apply and the daily rental rate decreases.
The minimum rental duration is one day.
One rental day equals one shift of eight hours. If you plan to work in multiple shifts, please contact us.
You can pay by credit card, PayPal, or instant bank transfer. Registered commercial customers in the German trade register with proven good creditworthiness, public bodies, and public agencies also have the option of invoice payment.
Since we provide you with high-quality products only, we ask for a deposit. The refund will be transferred immediately upon return of the machine. Registered commercial customers in the German trade register with proven good creditworthiness, public bodies, and public agencies are not charged a deposit.
You can find the deposit amount in your quote email. It varies and depends on factors such as rental duration and machine value.
After you've selected your construction machine and clicked 'View Details', a list of all applicable costs will appear. These are also transparently itemized in email quotes and booking confirmations, of course.
If equipment is returned full, completely clean, and undamaged, no additional costs apply. For equipment with tools that naturally wear during use, tool wear is calculated separately based on actual consumption.
Weekend days when the rented machine is not in use are free of rental costs. Only the liability limit fee accrues on a calendar daily basis.
Yes, you must be able to provide a valid ID document (passport/national ID card) when the machine is handed over.
In case of malfunction, theft, or loss, please contact klarx immediately. Thefts must also be reported immediately to the nearest police station.
Typically, a liability limit fee is included as an obligatory part of the rental. This caps your deductible in case of damage. The renter is responsible for arranging voluntary liability insurance coverage.
The machines and tools you rent must be returned clean and in good condition. Cleaning and/or repair costs will be charged if the items are not returned in the same condition as they were delivered.
For larger machines, sometimes proof of qualification is required. We've compiled more detailed information about excavator operator licenses and commercial equipment use in this blog article.
You can access our platform from any mobile device and submit a rental inquiry on the go.
You can find an overview of our current job postings on our careers page.
Typically, a liability limit fee is included as an obligatory part of the rental. This caps your deductible in case of damage. The renter is responsible for arranging voluntary liability insurance coverage.
We're always working to improve our customer service and offerings. That's why your feedback is important to us. If we haven't fully met your requirements or you have interesting suggestions for us, please contact us at [email protected]. Together with you, we're making the digitalization of the construction industry a little smarter every day.
For larger machines, sometimes proof of qualification is required. We've compiled more detailed information about excavator operator licenses and commercial equipment use in this blog article.
This page was automatically translated from German.