Insurance, Damage and Theft
How to limit your liability and what to do in case of damage, malfunction or theft.
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Liability Limitation
For an additional fee, you can agree to a liability limitation (machinery damage allowance). This limits your liability for damage to the rental equipment to a deductible, which depends on the list new value of the equipment. Without liability limitation, you are liable for all damage as well as for loss and theft during the rental period and must insure the equipment yourself. The details are regulated in our Terms and Conditions.
Report Damage
Please report any damage immediately in written form to klarx, for example by email. In the klarxMANAGER, additionally enter the damage directly in the rental order, see Managing Active Rentals.
Malfunction, Theft or Loss
Please contact klarx immediately. Additionally, report any theft to the nearest police station without delay.
Frequently asked questions
With a liability limitation, your liability for damage to the rental equipment is limited to a deductible. Without it, you are fully liable and must insure the equipment yourself. More information above under Liability Limitation.