klarxMANAGER

Manage Active Rentals

Keep track of active rentals, extend or release machines, report damage, and access documents.

On this page

In the klarxMANAGER you can see all active rentals for your projects. From here you can extend machines or release them, report damage, and find all documents related to your rentals.

Documents and Notifications

Invoices, return protocols, and damage reports can be found centrally in the klarxMANAGER. You will receive automatic SMS notifications for your orders and know when your machine will be delivered. Which documents someone sees depends on their user role.

Extend or Release Machines

Shortly before the rental period ends, the on-site contact person receives an SMS with a direct link to the process. Alternatively, you can log in to the klarxMANAGER at any time and start the process via the respective rental order.

Release or Extend in Rental Order

Extend your machines or release them in three steps:

  1. Select machines: Choose your machines from the list and decide whether you want to release or extend them.
  2. Set timeframe: Specify until when you want to extend the machines or from when you no longer need them.
  3. Confirm: Double-check that everything is correct and confirm.

Step 1: Select Machines

Step 2: Set Timeframe

Step 3: Confirm

After releasing a machine, we will arrange the return transport. For details on returns, see Delivery, Pickup, and Returns.

Report Damage and Cancel Rentals

Admins, project managers, and project members can report damage directly on the rental order and cancel rental orders for their assigned projects. Please also report any damage to klarx immediately.

Frequently asked questions

Where can I find my invoices?

In the klarxMANAGER under your rentals. Accounting can see invoices for all projects, project members can see invoices for their assigned projects.

Do I need to log in to release a machine via SMS?

No. The link in the SMS takes you directly to the process without an app or login credentials.

Who receives the SMS at the end of the rental period?

The on-site contact person you specify in the rental order. The project manager will also receive a notification.

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This page was automatically translated from German.