Delivery, Pickup and Return
How your rental equipment gets to the construction site, what applies at handover, and how to return it.
Delivery or Self-Pickup
You can choose between delivery via freight forwarding and self-pickup. For self-pickup, we will inform you of the pickup location by email. If needed, we can also rent you suitable transport trailers.
Transport Costs
Transport costs depend heavily on distance and the size of the rental equipment. We ship some tools via parcel service, while other equipment requires a low-loader freight service or special transport. This is why the exact delivery address is essential for accurate cost calculation. All costs are itemized in your quote and booking confirmation. For small equipment and short rental periods, self-pickup is often the most economical option.
Handover
At handover, please present a valid ID document (passport or national ID card). If you pick up the machine yourself, our specialist staff will provide on-site instruction. Instruction is not automatically included with delivery. In this case, please discuss this in advance with our rental experts.
Return
Return machines and tools clean, with full fuel tanks or fully charged batteries, and in good condition. Otherwise, we will charge you for cleaning or repair costs. For information on how to extend or end your rental, see Extend or End Rental.
Frequently asked questions
Contact klarx. We will get in touch with the rental station or driver as quickly as possible.
Only with the exact address can we calculate logistics costs precisely, and you receive a quote without hidden costs. We treat your data confidentially.
Some larger machines may require a certificate of competence. Read more about this in our blog article Do I need an excavator license?