On site at job sites – where the digital rental experience begins
The digital experience begins even before you request a machine. With klarx's field service presence on job sites in the Munich area, customers are already introduced to smart equipment rental at klarx: customers can plan their next machine rental on site with a klarx field service representative and be confident they'll get exactly the machine they need. On-site advice and service from our field team are always available to customers, providing a completely new and pleasant experience in digital construction equipment rental.
Construction machines can be picked up from the logistics center itself or delivered to the job site. For transparent and seamless operations, not only smartphone notifications about delivery status help, but also live machine tracking. Through status messages, the renter knows when their machine arrives at the desired location. On larger job sites, tracking helps you see the exact location of the machine and its operating times, allowing for even more efficient planning.
Digital handover protocols simplify the rental process
When picking up or delivering machines, the handover is completely paperless: a digital handover protocol speeds up the entire process and saves customers a lot of time. Data fields can be easily pre-filled and photos of the machine's condition and any damage can be uploaded directly. This makes the handover contactless and the associated protocol is stored online in the klarxMANAGER. Paperwork, goodbye!
Machine training on site or digitally
Instructional videos for individual machines are accessible via QR code and available in every machine cab. This is not only a convenient solution in times like these, but also easy for machine operators – the most important information is accessible anytime in multiple languages.
On the job site – theft protection and consumption analysis
Processes are also being digitized and automated on the job site. Data on machine startup and shutdown, utilization calculations, and consumption information can be viewed and analyzed in the klarxMANAGER. Customers in particular benefit from the resulting transparency: excessive fuel consumption or unnecessary downtime can be identified and prevented.
Theft protection is provided by so-called GEO-fencing: if a rented machine moves beyond a defined radius, a warning system is activated that detects possible theft. If this occurs, klarx immediately notifies the police and continues to track the location.
Returning the machine to klarx's logistics center
Machine returns are also simple and transparent: using a digital return protocol via app, machines can be returned in a short time. This process not only saves time, but also enables quick billing of the rental, as any applicable cleaning costs and diesel consumption are fed directly into the final invoice without media breaks. Plus, the customer receives just one invoice from klarx. In the klarxMANAGER, all documents can be found in just a few clicks and are always accessible.
Digital solutions and telematics at the logistics center – another step toward the future
With intelligent telematics solutions, customers receive construction machines and equipment even faster, saving valuable time. The overall result: construction projects can start faster and be completed successfully in less time – without having to wait for suitable machines.
Rental partners also benefit: data on machine downtime, fuel consumption, or maintenance notices are transmitted seamlessly, so maintenance costs can be reduced and machine utilization can be increased. Digital networking improves communication between klarx and customers and is an important step toward digitizing the job site.
